Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at precisiongarage01@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at: precisiongarage01@gmail.com

Restrictions

The following items cannot be returned, unless there is a valid warranty issue:

  • Any part that shows evidence of being used, installed, handled, packaged, or shipped improperly
  • Custom-ordered or personalized products
  • Hazardous materials (i.e. batteries, paint, etc.)
  • Videos, software, or other copyrighted material, after they have been opened
  • Wheels and/or tires, after they have been mounted

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Notes

  • When returning an item, please over-box with the original packaging which was used to ship to you.
    • Doing so will help to prevent damage to the manufacturer’s packaging which would then make the item non-resalable and therefore non-returnable.
    • If you have discarded the over-boxing materials, the UPS or FedEx store can help to ensure that your return arrives in resalable condition.
  • All returns are subject to inspection.
  • Items that exceed the time limit or show evidence of use will be charged a restocking fee.
  • Shipping and handling fees are non-refundable.
  • If your order included any "special offer" or "free parts", they must also be returned or the value may be deducted from your refund.
  • If more than 15 business days have passed since we’ve approved your return, please contact us at precisiongarage01@gmail.com

Exceptions

Some items can’t be returned through our online process. This includes:

  • Items excluded by our return policy
  • Hazardous Materials
  • Oversize items
  • Items shipped via truck freight
  • Cores with special return instructions
  • Items from outside the United States